Having booked and stayed in a hostel, our customers are given the opportunity to rate their stay using based on the following criteria:
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Hostel Character
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Is the building memorable? Would you recommend it to others for its originality or is it just another hostel? Is it evident that some degree of effort went into making the hostel look the way it does? Does the hostel have a story to tell? Does it have a nice atmosphere?
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Hostel Security
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Are there safety deposit boxes for valuables, are there lockers/storage areas for baggage, is there a keycard system in place, or are there secure storage facilities in the rooms? Did you feel safe in the hostel?
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Hostel Location
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Is the hostel centrally located? Or is the location a beautiful location? Are the main attractions within walking distance? Are there particular areas of interest in the vicinity?
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Hostel Staff
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Do staff do what they can to improve your stay? Are they helpful, attentive, knowledgeable about the area in which you were staying, reliable or are they just plain useless?
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Hostel Cleanliness *new*
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This pretty much speaks for itself. Is the room clean and tidy on arrival and cleaned daily thereafter? Are bathrooms and communal areas (including kitchens) kept clean at all times? If towels and linen are provided, do you regard them as safe to use - or would you rather use your own?
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Fun!
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The most important one of all. Did you enjoy your time in the hostel? Is there a bar, games room, restaurant or communal meeting areas? Is entertainment provided (games, videos, music etc.) or does the hostel organize any activities for its guests?
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